User Applications
q
IT Procurement
>
RFP assessment & creation
>
Purchase decisions
>
Supplies forecasting
>
Vendor auditing
q
IT Asset Mgmt
q
IT Help Desk
q
Financial Mgmt
>
Inventory tracking
>
Deployment analysis
>
Cost tracking & analysis
>
Compliance reporting
>
Department bill back
>
Error & problem tracking
>
Resolution performance
>
Reduce problem frequency
>
SLA creation & monitoring