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Pricing, Purchasing,
and Licensing FAQ
What does
it cost?
Do you have special upgrade pricing?
What about corporate customers?
How can I purchase the product?
What forms of payment do you accept?
Do you accept Purchase Orders (POs)?
What are the licensing terms?
What are 'royalty-free runtime redistributions'?
What is a 'per-seat development license'? How many
do I need?
What are my shipping options?
What is your return policy?
What does it cost?
Complete, updated pricing
is available in our datasheet.
To provide a rough comparison
, a single per-seat license of our Cyberons™ for Java™, priced in
the datasheet,
with no royalties for redistribution. Comparable products from our
competition cost nearly $6000 for a development license, plus an
additional $1 to $150 per runtime redistribution!
Do you have special upgrade pricing?
Customers who wish to upgrade
can do so by purchasing the unlimited annual support plan.
What about corporate customers?
If you need to purchase five
or more copies together, and need support and upgrades on an annual basis,
you are classified as a corporate customer and are eligible for special
pricing. Please call us at 1-877-NETA4SW and ask for corporate sales.
How can I purchase the product?
You can purchase Cyberons
for Java either on our web site or by calling
us at 1-877-NETASW. You must also agree to Netaphor's license
agreement and terms and conditions.
What forms of payment do you accept?
We accept major credit cards,
and purchase orders from US organizations (see below). We also accept
checks but wait for checks to clear before shipping the product. We do
not accept CODs.
Do you accept Purchase Orders (POs)?
Yes, we do. However, please
note the following conditions that you must adhere to prior to using a
PO:
- Please include a list of credit references.
- Specifically state on the PO that "ONLY Netaphor's Terms and Conditions
apply to this purchase". Netaphor's Terms and Conditions are available
at our web site - http://www.netaphor.com by clicking on "Legal Notice"
at the bottom of any page. We do not accept POs that do not state this
explicitly on them.
- The payment terms must be "NET 30", or better. For POs originating
outside the USA, the terms are "Due on receipt", and orders against
such POs will not be processed until complete payment has been received
by Netaphor.
What are the licensing terms?
Please view the license
agreement here or in the Programmer's
Guide.
In non-legalese, the license
terms are standard and simple. You pay for a development license on a
per-seat basis, but you may redistribute (as described in the license
agreement) Cyberons for Java redistributables with your applications or
solutions, royalty-free.
This is vastly different
from most of our competitors, who do charge a significant fee for redistributions.
Your cost savings are enormous.
What are 'royalty-free runtime redistributions'?
You pay for the development
license, and you can sell (or give away) the application or solution you
develop without paying us anything additional. Please refer to the license
agreement for details.
As an example, if you develop
a monitoring application using the SNMP Manager Toolkit, or a web application
using the HTTP Server Toolkit, you may distribute the manager.jar or httpserver.jar
without any additional costs. You may not, however, distribute the documentation
(javadoc or programmer's guide), help files, or supplied example source.
In other words, Cyberons for Java is licensed to you (and you only) for
development purposes, and you may not resell the product.
What is a 'per-seat development license'? How many do I need?
In non-legalese, a per-seat
development license refers to a copy of the product licensed and installed
for a single development usage. If a single developer is working on your
project and has installed the software on one machine, you need to purchase
a single license. For additional developers, and additional installations
of the product on multiple machines, you need to purchase additional licenses.
Netaphor brings a low-cost
solution in this arena to the Java development community. We believe that
our license agreement is a no-nonsense, hassle-free one. Remember, it
requires no royalties on the runtime distributables. Our support is reasonably
priced as well. So please help us keep costs down by purchasing the correct
number of licenses.
What are my shipping options?
Netaphor ships via Federal
Express or an equivalent delivery mechanism. You are free to request an
alternative shipping method, but you will be responsible for any extra
charges. For international customers, additional shipping and customs
charges will be your responsibility.
What is your return policy?
Within the first 30 days of
product purchase, you may return the product for a full refund (minus
any nominal shipping and handling charges). Please read our terms
and conditions for details.
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