Netaphor Software

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DEPLOYMENT SERVICES

  • Pre-deployment Check List
  • Reporting Web Site Setup
  • Optimize Database Setup
  • Optimize Discovery Configuration
  • Key Product Use Tips
  • For a price quote click here.

     

     

     

    APPLICATION SERVICES

  • Custom Reports and Scheduling
  • Optimize Notifications
  • Configure Service Level Agreements
  • Deployment Health Check up
  • Customer Data Analysis
  • Reporting Web Site Customization
  • Help Desk Integration
  • Services

    Netaphor’s service group offers a full range of capabilities that includes cost management analysis to complete software design and development projects.

     
    Deployment Services
      Data Sheets (English)

    Pre-deployment check list ensures firewalls and device exclusions are identified so local and network printer discovery and data collection is optimized. A deployment configuration import file is created to minimize deployment time. Windows IIS is configured to guarantee the Reports Web Site easily installs with standard reports and is ready to use. Optimizing the database configuration will improve database management by scheduling regular backups and log shrinking. And key operation tips so users can accelerate their control over MPS objectives.

    Services are priced based on the deployment size.

    • Small <500 Printers
    • Medium 501 to 2,500 Printers
    • Enterprise >2,500 Printers

     

    Application Services
      Data Sheets (English)

    Building custom reports and constructing notification rules are valuable features of application services. This includes analyzing customer data to identify critical cost and performance trends that customized management reports show; then formatting and scheduling these reports to the right decision makers. Creating thresholds and optimizing notification alerts is an application service that improves response time and printer uptime. Application services can configure Service Level Agreements to track uptime performance. The health check up will analyze SiteAudit performance and suggest ways to improve data collection if necessary. Finally, application services can integrate SiteAudit incident notifications with customer help desk application so trouble tickets get generated on the fly. Application services require VPN access or use of remote tools such as Webex.

     

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